Usually, it takes 5-6 days to prepare customized order. After that, further 3-4 days are taken by courier companies to deliver your order.

Yes. Breakage claim is offered in the form of re-doing the order and dispatching it free of cost only if a video is being made during opening of parcel to confirm its breakage during delivery.

Absolutely! All products showcased on our website are original creations of Kraft by Komal. We take pride in our unique designs and ensure that every product is carefully crafted to meet our high standards.Please note that, due to the nature of our products, there may be slight variations in the final result. Factors like weather conditions, color mixing, and material handling can affect the outcome. However, rest assured that the design and overall look of the product will remain the same as the one you ordered.We strive to deliver products that exceed your expectations, and we're confident that you'll love your handmade Craft by Komal piece!